Technical Support

	Metering Technical Support


This page contains information regarding Itron Electricity Metering support. For other support issues, contact Itron Corporate Technical Support.

	Technical Support provides various methods for you to submit any issues you may have. Complete the System Support Specification Form. See the options below and submission directions for each, which will assist us in providing you the best possible customer service. Be sure to read and understand our Technical Support Terms and Conditions
	Please be sure your email or fax includes the following information: Your name, Utility name, Phone number, Software package and version, Hardware type and serial number, and Description of issue (be very detailed) Method of contact (should we call or email you?)

	U.S.	PHONE: 1.877.487.6602, Monday through Friday, 8 a.m. - 5 p.m. EST. EMAIL: meter.support@itron.com FAX: 1.864.638.4950

	Canada	PHONE: 1.905.593.1703 or Toll Free: 1.800.218.9633 EMAIL: Santina.DAmico@itron.com FAX: 1.905.812.5028

	Mexico & Central America	PHONE: (5255) 5292-6240 EMAIL: soporte.mxca@itron.com FAX: (5255) 5292-6239

Last Modified: 10/30/2007